Scenes and rooms
Room names, scenes, favorites, source logic, lighting, shades, and daily actions.
Savant Service Houston
Savant service should make the home feel simple again. Scenes, remotes, lighting, shades, audio zones, media rooms, and app control need to match daily use.
Details
Room names, scenes, favorites, source logic, lighting, shades, and daily actions.
Displays, audio, source switching, remotes, app control, and room behavior.
Missing zones, amplifier issues, streamers, volume control, and labels.
Unstable systems, inherited programming, and support gaps.



Call Obsidian AV
We look at the room, the rack, the network, the programming, and the client experience before recommending equipment changes.
Service recovery philosophy
Control4, Crestron, and Savant problems are often a chain reaction: network, processor health, driver behavior, Zigbee or RF, source routing, old programming, failed power supplies, or abandoned documentation.
No audio, missing zones, switching failures, blank displays, lip-sync issues, and intermittent HDMI problems are traced through source gear, matrix routing, DSP, amplifiers, cabling, and endpoint control.
Many clients inherit systems with no notes, no labels, and no original installer. We map the system, stabilize what is worth keeping, and explain the path forward in plain language.
If a part needs replacement, we will say why. If the issue is programming, network, power, or configuration, we do not push equipment just to create a sale.
Network foundation
A weak network can make Control4, Crestron, Savant, lighting, shades, audio, video, cameras, and mobile apps behave like the automation system is broken. Obsidian AV checks the network, rack, power, device communication, and programming before recommending replacement.
Service questions
Yes. Obsidian AV services inherited systems, undocumented racks, previous-owner smart homes, and older AV systems that need diagnosis, cleanup, programming, or recovery.
No. We check power, network, processors, source routing, firmware, drivers, audio zones, cabling, control logic, and rack condition before recommending replacement.
We serve Houston, Spring, The Woodlands, Tomball, Cypress, Katy, Sugar Land, Conroe, and the Greater Houston area.